The Crafty Ginger

Privacy Policy

Last updated: November 21, 2025

This Privacy Policy explains how The Crafty Ginger (“we”, “us”, or “our”)
collects, uses, and protects your information when you visit
www.thecraftyginger.com,
place an order, or interact with our services.

1. Who We Are

Business name: The Crafty Ginger – Sole Proprietor
Address: 221 S Quirk St, Grantsville, UT 84029, United States
Email: thecraftyging@gmail.com
Location: Utah, United States

2. Information We Collect

We collect information that you voluntarily provide when you interact with us, including when you:

Fill out a Google Form or online order/request form
Place an order for a custom or ready-made piece
Subscribe to updates, promotions, or notifications
Contact us by email, SMS, or through our website

Depending on how you interact with us, we may collect:

Contact information (name, email address, phone number)
Shipping information (mailing address, country, postal code)
Order details (items requested, colors, customization notes, dates, prices)
Communication preferences (whether you wish to receive SMS or email updates)
Technical information (IP address, browser type, general usage data, via our website host or analytics tools)

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send transactional communications (order confirmations, updates, shipping notifications)
Provide customer support and respond to questions or requests
Send occasional promotions or special offers, if you have opted in
Improve our products, services, and website
Comply with legal obligations and resolve disputes

4. SMS Text Messages

When you provide your phone number on our Google Form or website and consent to SMS messages, we may send:

Order confirmations and status updates
Shipping and delivery notifications
Occasional promotional messages related to The Crafty Ginger

Message and data rates may apply. You can opt out of SMS messages at any time by replying
STOP. You may reply HELP for assistance.

5. Legal Bases for Processing (If Applicable)

If you are located in a region that requires a legal basis for processing personal data (such as the EU/EEA or UK),
we process your information based on:

Contract: to process and fulfill your orders
Consent: when you opt in to receive marketing or SMS messages
Legitimate interests: to improve our services and communicate with you as a customer
Legal obligations: to comply with applicable laws and regulations

6. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers that help us operate our business, such as:
- Website hosting and analytics providers
- Payment processors
- SMS and email service providers
Shipping carriers (USPS and FedEx) to deliver your order, including your name, address, and contact information as needed
Professional advisors (such as accountants or legal counsel), when reasonably necessary
Authorities, if required by law, court order, or to protect our rights

7. International Shipping and Data Transfers

We ship internationally. If you are located outside the United States, your information will be processed in the
United States, where data protection laws may differ from those in your country. By using our services and providing
your information, you consent to this transfer and processing.

8. Data Retention

We retain your information for as long as necessary to fulfill your orders, meet our legal obligations,
resolve disputes, and maintain appropriate business records. We may retain certain information for longer where
required by law or for legitimate business purposes.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of certain information, subject to legal exceptions
Opt out of marketing communications at any time

To exercise any of these rights or update your information, please contact us at
thecraftyging@gmail.com.

10. Security

We use reasonable technical and organizational measures to protect your information. However, no method of
transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website or forms may contain links to third-party sites (such as payment processors, tracking pages, or social
media). We are not responsible for the privacy practices or content of those third-party sites.

12. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from
children under 13. If you believe we have collected information from a child, please contact us so we can remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top
of this page. Your continued use of our website or services after changes are posted means you accept those changes.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Email: thecraftyging@gmail.com
Mailing address: The Crafty Ginger, 221 S Quirk St, Grantsville, UT 84029, United States